Support
Help for soulm8: Zodiac Compatibility on iPhone.
Contact us. Email studio21flow@gmail.com. Include your iPhone model, iOS version, and what you were doing when the problem happened. Please don’t send anyone’s birth details unless we ask.
Getting a reading
Tap Read the chemistry, enter your birth date and city, then your crush’s. A birth date and city are enough to start.
I don’t know a birth time
Leave the birth-time switch off. You still get a reading. It is marked “Partial chart” and leaves out the Moon and rising signs, which need an exact time.
My city isn’t in the list
Try another spelling, or pick a nearby city in the same time zone. The list has more than 64,000 places.
What does the Full Report include?
Three chapters for one pairing: Attraction, Conversation, and Emotional Rhythm. Each has a short reading and a question to ask each other. A chapter is built from close links between the two charts when there are any; tap Why? to see them. If a pairing has no close link in a chapter, that chapter is a general reflection and is labeled About this section.
How purchases work
- Each purchase unlocks the report for one pairing: you and one other person.
- Reports are saved on your device only. There is no account, so they can’t be restored after you delete the app or move to a new iPhone.
- Changing the birth details of either person creates a new pairing, and its report needs its own unlock. Check the details before you buy.
- If a purchase is pending (for example, Ask to Buy), the report unlocks once Apple confirms it. If the button says “Use a credit”, you have a purchase that hasn’t been used yet.
Refunds
Apple handles all refunds. Go to reportaproblem.apple.com, sign in, and choose the purchase.
Editing or removing someone
On the home screen, tap the options button next to a saved name to edit their details or remove them. Tap the profile icon to edit your own.
Privacy
Your birth details stay on your iPhone. Read the Privacy Policy.